Last Updated: November 7, 2023
At Car Policy Coverage, we strive to provide you with the best service and products. However, we understand that there may be situations where you need to return or exchange a product or service. This Return Policy outlines the terms and conditions for returns and exchanges.
1. Refund Eligibility
1.1. Insurance Services: Please note that the insurance policies and services provided through our platform may be subject to the terms and conditions of the respective insurance providers. Any request for cancellations, changes, or refunds related to insurance policies should be directed to the insurance company you have selected.
1.2. Other Services: For any other services provided directly by Car Policy Coverage, you may be eligible for a return or exchange in accordance with the terms outlined in this policy.
2. Return and Exchange Period
2.1. Service Cancellations: To cancel a service provided directly by Car Policy Coverage, you must do so within [X] days of the initial purchase. After this period, refunds or cancellations may not be available.
2.2. Exchanges: If you wish to exchange a service for another, please contact us within [X] days of the original purchase to initiate the exchange process.
3. How to Request a Return or Exchange
To request a return or exchange, please follow these steps:
3.1. Contact Us: Reach out to our customer support team at the following:
- Address: P.O. Box 465072, Lawrenceville, GA 30042
- Phone: 404-969-5839
- Email: support@carpolicycoverage.net
3.2. Provide Information: When contacting us, please provide your name, contact information, a description of the service you wish to return or exchange, and the reason for the request.
3.3. Approval: Our customer support team will review your request and provide instructions on how to proceed if your return or exchange is eligible.
4. Refund Process
4.1. If your return or exchange is approved, we will process the refund within [X] days of the approval.
4.2. Refunds will be issued using the same payment method you used for the original purchase.
4.3. Please note that some payment providers may require additional processing time, and Car Policy Coverage is not responsible for any delays in the refund process.
5. Exclusions
5.1. This Return Policy does not apply to insurance policies and services provided directly by insurance companies. Please refer to the terms and conditions of the specific insurance provider for their policies on returns and cancellations.
5.2. Services that have been used or are no longer in their original condition may not be eligible for return or exchange.
6. Changes to the Return Policy
We reserve the right to update or modify this Return Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website with the revised “Last Updated” date.
7. Contact Us
If you have any questions or concerns regarding this Return Policy, please contact us at:
- Address: P.O. Box 465072, Lawrenceville, GA 30042
- Phone: 404-969-5839
- Email: support@carpolicycoverage.net
Last Updated: November 7, 2023